Terms of service

Welcome to Velora. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. Overview

Throughout the site, the terms “we,” “us,” and “our” refer to Velora. By visiting our website and/or purchasing something from us, you engage in our service and agree to these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

2. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your state or country of residence.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any applicable laws or regulations.

Any breach of these Terms may result in the immediate termination of your access to our services.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate. However, we do not guarantee that all information is always complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and may be changed without notice.

We reserve the right to:

  • Modify product prices at any time.
  • Refuse or cancel any order.
  • Limit quantities purchased per customer or household.

Payment must be received before an order is processed and shipped.

5. Shipping

Delivery times provided on our website are estimates only and are not guaranteed.

Velora is not responsible for delays caused by:

  • Customs inspections
  • Postal services
  • Carriers
  • Weather conditions
  • Events beyond our reasonable control

6. Returns and Refunds

Our Return & Refund Policy governs all returns, exchanges, and refunds. By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of Velora and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Velora shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from:

  • Use of our website
  • Purchase of our products
  • Inability to use our services
  • Delays or interruptions in service

Our maximum liability shall not exceed the amount paid for the product purchased.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Your interactions with third-party websites are governed by their own terms and policies.

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes will become effective immediately upon posting on this page.

12. Contact Information

For questions regarding these Terms of Service, please contact us:

Velora Customer Support
Email: support@velora.com